IT Support
Co-Managed IT
Co-Managed IT is for organisations that already have an IT person or team and need more capacity, or a specialist alongside them.
Internal IT teams are often covering support, projects, security and Microsoft 365 at once. The useful partnership adds capacity where the queue is too long and experience where the risk is too high to learn in production.
It is a working relationship with your team, not a second helpdesk that never speaks to them. The productised version of this offer is Co-Managed IT+.
Capacity when the queue grows
Your team keeps ownership. MergeIT takes on agreed work so priorities are not stuck behind everyday demand.
Specialist cover
Security, Microsoft 365 and change can draw on experience your team should not have to hold alone.
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Tell us where you are now. We will help you decide whether support, a security foundation, Microsoft 365 or automation should come first.