AI & Automation
AI and automation, in the right order
Copilot and automation can remove tedious work. They can also spread a messy process, or expose data, if they are switched on before the business is ready.
MergeIT helps organisations adopt AI and automation after identity, Microsoft 365 and the relevant governance are in a fit state. The work starts with where time is actually being lost, not with a demonstration of every feature.
Readiness before rollout
We look at data, permissions and process before anyone is asked to rely on an assistant.
Automation with an owner
A workflow needs a purpose, an owner and a way to tell that it is still doing the right thing.
Microsoft Copilot
Introduce Copilot with a clear use and the right controls.
AI readiness
Check identity, data and process before anyone relies on an assistant.
Power Automate
Automate a stable process that already has an owner.
Business process automation
Simplify the work first, then automate what is ready.
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Tell us where you are now. We will help you decide whether support, a security foundation, Microsoft 365 or automation should come first.